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Author Topic: 10-11-13 Casa Cayena stay  (Read 5877 times)

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OldSchool

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10-11-13 Casa Cayena stay
« on: October 29, 2013, 04:54:50 AM »
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  • 0-11-13 Casa Cayena stay

    I have stayed at many places in Sosua and now I have a new favorite. I stayed at Casa Cayena from 10-11 thru 10-16. My stay was EXCELLENT. Wilfried was a good host and he made sure everything was perfect.

    COST  I rented a bungalo at the special rate of $66 a night. The current fall special also included breakfast and dinner for free.

    STAYING CONNECTED  I am in the tourist industry and my biggest concern when I travel is good internet and phone connections. Missed calls and emails cost me money. In my room the WiFi signal was full strength for my entire stay. I never went without WiFi..!!! The best WiFi I have ever had at a Sosua hotel. The cell phone tower is litterally right behind the hotel. Both my Orange and Claro phones worked perfectly from my room.

    LOCATION. I loved being close to the action without the noise. I never had to use Motos as everything is very close. I slept like a baby.. from my room there was almost no noise from motos and I couldn't hear the clubs. I also liked Playa Alicia. Just a couple hundred yards away. A very beautiful beach to chill at without the hustle of the main beach.

    ThE ROOM.  My room had a comfortable king size bed. Sheets were clean and good shape. Pillows were comfortable. Digital electronic safe in closet. Flat screen TV with hundreds of channels in english and spanish. Three porn channels. Excellent reception and picture. There was a mini fridge that worked well. Had excellent water pressure and hot water. Maids did a good job and room was cleaned daily. The maid noticed I hsd a couple of chicas staying and I extra towels were left without asking. The room had a big closet with hangers and a full size mirror door.. I had a bungalo and it had a nice porch with table and chairs. It was just steps fron the pool.

    THE GROUNDS  The overall appearance is nice. Everything is clean and maintained. Pool was small but clean with clear water. Plenty of lounge chairs and a few umbrellas for shade. Loby was clean and always staffed. They will make change at reception desk. I was given 42 pesos per dollar. About the going rate last week. Check in was a breeze and Wilfried anwsered my emails very promptly before my arrival.

    RESTAURANT. I found the food very good. Quick service everytime. Lots of selections for the complimentary breakfast. Includes fresh juice. Nice portions and self serve coffee. One breakfast is included. Prices for my chicas breakfast was under 200 pesos.My special included a free dinner. I expected little but was pleasantly surprised. Food was very good. I tried the fried chicken, pork chops, chicken soup, and the sea bass. All were very good. Beer was always cold and reasonable price. Mixed drinks were good and not watered down

    SECURITY  There was always a guard on duty. I noticed most areas were monitered by security cameras. They do keep chicas cedula. Door was locked at night but guard was always on duty. Two chicas in room was no problem. I had no trouble bringing as many as five friends in to hang at the pool one day. One day a friend visited who forgot her cedula. Security did thier job and wouldn't let her in.I did notice most days thier was a few chicas hanging at the bar. Didn't try to pull any but a few weren't bad.CONCLUSIONA very nice stay.

    When I look at the positives it will be my new hang out in Sosua. Wilfried has a nice place and with his customer service, I predict it will do very well.



    Linkback: http://ifoundthechicas.com/casa-cayena/142/10-11-13-casa-cayena-stay/5698/

    C.E.O.

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    Re: 10-11-13 Casa Cayena stay
    « Reply #1 on: October 29, 2013, 11:23:19 AM »
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  • Do u have any photos of the place.

    I tried to get him to offer discounts to my members but he refused so i never bother with him.
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    Jett

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    Re: 10-11-13 Casa Cayena stay
    « Reply #2 on: October 29, 2013, 11:24:24 AM »
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  • I stayed at Casa Cayena the same time you did but had a different experience and some of it was negative. I might post about it later but my "If you don't have something nice to say don't say it at all" conscience may get in the way. Besides, people have their favorites and I'm in a good mood right now.

    C.E.O.

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    Re: 10-11-13 Casa Cayena stay
    « Reply #3 on: October 29, 2013, 11:27:50 AM »
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  • No we want all the good and the bad please - this way we have our guard up

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    Re: 10-11-13 Casa Cayena stay
    « Reply #4 on: October 29, 2013, 11:46:49 PM »
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  • My overall stay at Casa Cayena was more positive than negative.  The rooms were clean, the action close, and the food was pretty darn good.  The negative was that my mattress was hard, the night watchman could not be called upon and I believe I was defrauded of my complimentary dinner(s) for the 6+ nights stay.

    Yes, I know some will view this as picky but for others it may help them to know that the mattresses are very uncomfortable.  They're very hard.  I didn't get a good restful sleep as far as laying down is concerned.  Check my age, I'm only 40, in decent shape with no history of back troubles or muscle ailments.  Trust me; the mattress flat out hurts after a nights sleep.  At some points, I actually thought it would be about the same if I slept on the floor.  Is this a deal breaker?  No, I don't believe it is nor should it be.  However, it does warrant some consideration if you stay at CC.

    My 2nd issue is with the night security.  When you leave the hotel and go about your evening hunt, keep in mind that if you return back after midnight the doors to the hotel are closed and locked.  Only security from the inside can open the door.  The problem is that the night security is guy is usually SLEEPING in the dining room area.  I thought it was a fluke the first night, I was gravely concerned that I would not be able to return to my own room until morning.  In desperation, I went across the street to Seabreeze(?) and their security man(who was awake) came over, tapped on the windows and woke CC security guard up from what I could only imagine was a restful nap.  Btw, I think he got better sleep than I did cause I had to return to that 2x4 of a mattress.  This happened at least 2 other times in my stay at CC.  Again, not a deal breaker but keep in mind the security guy with a shotgun slung over his arm is no night owl.

    Lastly, I met Wilfried. I shook his hand and he seemed to be an affable fellow.  I don't know the man but for a manager of a hotel I'm sure he's great with customer service.  My issue was my reservation was for 6 nights.  That was to include Breakfast and Dinner during the month of October.  I only consumed one free dinner.  Why? Because the second night of my stay I was told AFTER I ate dinner that I had to pay.  I informed the lovely barmaid that there must be some mistake as I reserved my stay for 6 nights.  She showed me my name on her schedule and indicated that I only get free breakfast.  Wilfried was standing right there.  I elected not to raise a fuss but looking back on it I probably should have.  It's the principal.  I didn't eat dinner there again for the remainder of my stay.  In fact, the first night that I took advantage of the dinner special, I was charged 300 pesos for my glass of coke.  300 pesos for a coke?  Free Dinner as a guest of CC but my soft drink was 300 pesos.  Bullshit. I voted with my feet from that point on.

    So there you go. Was Wilfried aware of what's going on?  I dunno.  I would like to just chalk it up to a misunderstanding on HIS part.  I'm on vacation and don't want to cause a stir but I wouldn't tolerate that mess here in the States.  After 2 trips to the DR and other spots in Latin America, I've learned to not expect good customer service, performance, or anyone to keep their word.  Including business owners who for some reason have a cult following.  I have to "roll wit it" otherwise I'll be too upset to enjoy myself. 

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    Re: 10-11-13 Casa Cayena stay
    « Reply #5 on: October 30, 2013, 12:22:28 PM »
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  • Thanks for your view point Jett. If you look back at some of my posts Iaalways raved about CC. It would be my first choice. But I inquired about it this trip and was not pleased. Seems Wilfred took a place that was 40 anight iincluding a free breakfast up to 56 a night. And he did mention at 62 it would include a free dinner special also. Well I opted to try another spot instead. Seems to me he is trying to bring rates up to the price of NG where he was before. I know prices increase but the other hotels are all willing to offer discounts for a extended stay. Guess he is doing well enough he does not need to.

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    Re: 10-11-13 Casa Cayena stay
    « Reply #6 on: October 30, 2013, 02:00:41 PM »
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  • Also like i said when i asked him to give my members a discount he basically told e to fuck off - not literally but close to it so i never reccomend his hotel.

    OldSchool

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    Re: 10-11-13 Casa Cayena stay
    « Reply #7 on: October 31, 2013, 06:25:10 AM »
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  • I have never encountered a true soft mattress in the RD.  Although a little firm my mattres at Casa Cayena was not lumpy.

    Most nights I stayed out until  1:00 or 2:00 .  The guard was alwsys awake when I returned.

    I didn't have any trouble getting my free dinners. All of the other guests seemed to be getting the free dinners as well.

    Wilfried didnt seem like the kind of guy to cheat you out of a dinner.  I found him to be very personable and an excellent host.

    I am not a friend of Wilfrieds. Nothing to gain. Just my honest opinion of the place

    ewe52

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    Re: 10-11-13 Casa Cayena stay
    « Reply #8 on: October 31, 2013, 09:20:12 AM »
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  • This was posted on Wilfred's Facebook Homepage.

    "Greetings from Casa Cayena in Sosua!

     I have great news. You can have the opportunity to book our
     Super Saver Rate.
     You'll receive Casa Cayena's affordable room rate of $62 a night plus breakfast –– and I'll provide you dinner each night on me from September 2nd thru December 15th.
     That's right: Free breakfast and Free dinner for the low rate of $62 per night.

     Our dinner menu is fantastic!!!
     This offer is our way to say thank you to our most loyal customers as we prepare to complete my first year in business.

     There are a limited number of Super Saver Rooms.
     Don't delay!

     Tell your friends, and book your group for a stay at Casa Cayena.

     The place in Sosua where friends meet to relax."

    Jett, if you were ripped off the dinners offered, I would remind him of his own words.  He should offer some compensation to you for that.  Now that being said I have stayed at Casa Cayena more time than any other hotel in Sosua,  The only place I would stay at over CC is when Terra Linda offers me a decent deal.   I have never encountered any problems that wasn't resolved when I brought it to attention, and I found Wilfred to be a very decent guy.    If you decide to bring this issue up with CC, I hope they do right by you. 
    « Last Edit: October 31, 2013, 09:22:12 AM by ewe52 »

    ralphie1

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    Re: 10-11-13 Casa Cayena stay
    « Reply #9 on: October 31, 2013, 09:28:10 AM »
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  • You are not allowed to view links. Register or Login
    This was posted on Wilfred's Facebook Homepage.

    "Greetings from Casa Cayena in Sosua!

     I have great news. You can have the opportunity to book our
     Super Saver Rate.
     You'll receive Casa Cayena's affordable room rate of $62 a night plus breakfast –– and I'll provide you dinner each night on me from September 2nd thru December 15th.
     That's right: Free breakfast and Free dinner for the low rate of $62 per night.

     Our dinner menu is fantastic!!!
     This offer is our way to say thank you to our most loyal customers as we prepare to complete my first year in business.

     There are a limited number of Super Saver Rooms.
     Don't delay!

     Tell your friends, and book your group for a stay at Casa Cayena.

     The place in Sosua where friends meet to relax."

    Jett, if you were ripped off the dinners offered, I would remind him of his own words.  He should offer some compensation to you for that.  Now that being said I have stayed at Casa Cayena more time than any other hotel in Sosua,  The only place I would stay at over CC is when Terra Linda offers me a decent deal.   I have never encountered any problems that wasn't resolved when I brought it to attention, and I found Wilfred to be a very decent guy.    If you decide to bring this issue up with CC, I hope they do right by you.
    sounds to me like wilfrieds staff wasnt on the same page.  perhaps your having a chica with u all the time confused them?  i do know, read somewhere in that special that if there was double occupancy (wifed up) it was extra to get the free meals for the wife

    i agree, bring it up to wilfried, he runs a good biz and knows right from wrong and what good customer service is

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    Re: 10-11-13 Casa Cayena stay
    « Reply #10 on: October 31, 2013, 02:07:09 PM »
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  • I had no chica with me at the time of my dinner. The situation was very awkward because the barmaid flagged me down while I was talking to another lady. She had to flag me down because I got up after dinner like it was no big thing. It wasn't: my dinner was supposed to be free  >:(

    No matter, I paid and didn't eat dinner there again. Problem solved.

    This sorta thing is what I expect when I travel. I lower my expectations and by doing so I'm never disappointed. Wilfried stood right there when I raised the deal and said NOTHING. Next day at breakfast he shakes my hand, bids me a good morning and goes on like the shit never happened.

    I'm sure Wilfried is a great dude. I have no animosity towards him or his place of business. I would even stay there again but it's clear my experience is vastly different from what most guys experience. That for me is the greatest sore point. It's a always a case of "your mileage may vary" and in my situation it definitely did.

    ewe52

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    Re: 10-11-13 Casa Cayena stay
    « Reply #11 on: October 31, 2013, 02:33:41 PM »
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  • You know I had an issue somewhat similar to that at Casa Cayena:

    Whenever I stay in Sosua I always insisted on a daily payment for my room no matter where.  Well during my first stay at CC one day after breakfast I went to exchange some money and pay for my room.  I handed the front desk lady 200 usd and asked that be changed out to pesos and to take what I owned for the room that day out.  Well she shorted me 66 dollars, when I asked why she said I didn't pay for my room yesterday.  I said like hell I didn't, I pay for my room everyday after breakfast, she said no I didn't, I said get your manager, Wilfred approached me and asked me did I pay for my room yesterday?  I replied yes like I do every day after breakfast and that was it.  She promptly returned my 66 dollars in pesos.  Jett raise hell about it to Wilfred, he might be presents but unaware about the issue you encountered, take the issue to him directly. The least they could do is credit you 5 or 6 dinners for your next stay.
    « Last Edit: October 31, 2013, 02:43:13 PM by ewe52 »

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    Re: 10-11-13 Casa Cayena stay
    « Reply #12 on: August 04, 2015, 07:12:23 PM »
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  • I am checking out hotels for a future trip to Sosua. Does anyone have any updated info.
    on this hotel? Also, how is beach Alicia?

    DrinksOnMe

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    Re: 10-11-13 Casa Cayena stay
    « Reply #13 on: August 04, 2015, 07:41:44 PM »
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  • You are not allowed to view links. Register or Login
    I am checking out hotels for a future trip to Sosua. Does anyone have any updated info.
    on this hotel? Also, how is beach Alicia?
    I stayed there in February so my intel is not fresh but this is my #1 goto Sosua hotel. There is a lot of info around about the place but you will be hard pressed to find a lot of negative reviews of Casa Cayena.

    Playa Alicia is a great beach but it is very quiet with a family oriented vibe. Great place to relax with a couple of nice restaurant/ bars overlooking the beach. Killer view.

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    Re: 10-11-13 Casa Cayena stay
    « Reply #14 on: August 04, 2015, 08:29:21 PM »
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  • You are not allowed to view links. Register or Login
    I am checking out hotels for a future trip to Sosua. Does anyone have any updated info.
    on this hotel? Also, how is beach Alicia?
    I stay a couple nights at casa cayena everytime I am in the DR.  great place to stay, quiet, on a dead end street so u don't have all the loud motos making noise all night long

    it is just a 100 yards or so from playa Alicia. like drinks said, more family orientated , quiet, but very clean and nice beach,  not that far from sosua beach if that is what you want as well

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