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Dominican Republic Trip Reports and more..... => Dominican Republic Hotels => Rockys Bar and Hotel => Topic started by: Dafishguy on May 29, 2014, 03:15:59 PM

Title: Rocky's Three-peats
Post by: Dafishguy on May 29, 2014, 03:15:59 PM
Howdy folks,

It is with great appreciation and honor that I am extremely happy and proud to tell you all that for the third year in a row, Rocky's has won the "Certificate of Excellence" award from TripAdvisor. This award is given to those properties that consistently offer superior customer service and regularly receive high ratings in their TripAdvisor reviews.

Visit our TripAdvisor page for our Mary Rose location where the accolade is proudly displayed and where you can read all our Mary Rose reviews. If you are looking for a great place to stay while in Sosua where any issues or concerns of any kind will be attended to quickly, stay at any of our properties and experience our award winning customer service.

Take care and I thank all our past and present clients and friends who have helped us win this award 3 years running and to our future customers who may help us continue the streak.

Rick, owner Rocky's Rock and Blues Bar & Hotel and The Mary Rose Condo Resort.
Title: Re: Rocky's Three-peats
Post by: BigJohn on May 29, 2014, 04:46:44 PM
Trip Advisor is getting criticized, and rightly so, for a bogus ratings system.  In fact, the Hotels.com TV commercials say their reviews are only from people who've actually stayed at the hotel ... meaning I could go on Trip Advisor and rate hotels I've never stayed at, since a kept reservation isn't required to rate - as Hotels.com requires (like OpenTable.com too).

So I take Trip Advisor ratings with a BIG grain of salt.  (Now that I think of it, the new management at New Garden has been called out for fake reviews on Trip Advisor.)
Title: Re: Rocky's Three-peats
Post by: havefun on May 29, 2014, 06:42:02 PM
Congratulation on the award from what I have heard you run a great place I hope to make it by for your ribs next week.
Title: Re: Rocky's Three-peats
Post by: ralphie1 on May 29, 2014, 07:58:55 PM
congrats rick, keep up the good work.  nothing better than consistency,  something one can count on.  that is something we dont see much of in the DR.

good job, kudos to your crew too.  it starts at the top but those in the trenches have to understand the concept as well.
Title: Re: Rocky's Three-peats
Post by: huskerdude on May 29, 2014, 10:15:35 PM
Congrats Rick! You deserve those awards as you are honest, hard working, and willing to help us travelers in need! I always stop by Rockys for the ribs on my trips to the DR!
Title: Re: Rocky's Three-peats
Post by: C.E.O. on May 31, 2014, 03:09:52 AM